Help & support

2026-09-06 · Hairmivo

Purchases

Use Restore purchases with the Apple Account that made the purchase. Wait for both Apple and Hairmivo verification. If Apple completed payment but access is pending, restore rather than buy again. Manage cancellation in Apple subscriptions; request refunds at reportaproblem.apple.com.

Photos and permissions

Photo selection uses the system picker. Camera access is requested only when you tap Camera. Photo-add access is requested only when you save a result. If access is denied, use the system settings entry in Privacy & permissions. Sharing is also available when saving to Photos is unavailable.

Tasks and deletion

Connection failures retain pending tasks so you can retry safely. When a task says its result needs checking, keep the task ID and avoid duplicate submissions. Deletion may queue while storage is unavailable. Local examples, the saved portrait, cloud photos and exported copies are managed separately in Settings or Library.